Privacy Policy

1. Who We Are

KineticSeats is a brand of Performance Seats Clinton, operating at kineticseats.com. References to “KineticSeats,” “we,” “us,” or “our” in this Policy refer to Performance Seats Clinton and its KineticSeats brand.

For privacy-related inquiries, contact us at: [email protected]

2. Information We Collect

We collect information you provide directly to us and information collected automatically when you use our site.

Information you provide:

• Name, email address, and message content when you submit our contact form
• Name, email, shipping address, billing address, and payment information when you place an order through our Shopify-powered checkout
• Email address if you subscribe to product updates or our newsletter

Information collected automatically:

• Browser type, operating system, and device information
• IP address and approximate geographic location
• Pages visited, time spent on pages, and referring URLs
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders, including sending order confirmations and shipping notifications
• To respond to your inquiries and provide customer support
• To send product updates, promotions, and marketing communications where you have opted in
• To improve our website, products, and services
• To detect and prevent fraud or unauthorized activity
• To comply with legal obligations

4. How We Share Your Information

We do not sell your personal information to third parties. We may share your information with the following categories of service providers who assist us in operating our business:

• Shopify — our e-commerce and payment processing platform. Shopify’s privacy policy is available at shopify.com/legal/privacy
• WP Engine — our website hosting provider
• Email service providers — for transactional and marketing emails
• Analytics providers — to help us understand how visitors use our site
• Shipping carriers — to deliver your orders

We may also disclose your information if required by law, court order, or governmental authority, or to protect the rights and safety of KineticSeats, our customers, or others.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and support our marketing efforts. Cookies are small text files stored on your device.

Types of cookies we use:

• Essential cookies — required for the site to function, including cart and session management
• Analytics cookies — help us understand how visitors interact with our site
• Marketing cookies — used to deliver relevant advertising and track campaign performance

You can control cookies through your browser settings. Note that disabling certain cookies may affect site functionality.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Policy, including legal, accounting, and reporting requirements. Order information is typically retained for seven years. Contact form submissions are retained for up to two years.

7. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Payment information is processed by Shopify and is subject to PCI DSS compliance standards. We do not store full payment card details on our systems.

8. Your Rights — California Residents (CCPA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

• Right to Know — you may request information about the categories and specific pieces of personal information we have collected about you
• Right to Delete — you may request that we delete personal information we have collected from you, subject to certain exceptions
• Right to Opt-Out — you may opt out of the sale of your personal information. Note: KineticSeats does not sell personal information
• Right to Non-Discrimination — we will not discriminate against you for exercising your privacy rights

To submit a request, use the form below or email us at [email protected]. We will respond within 45 days of receiving a verifiable request.

9. Your Rights — All Users

Regardless of your location, you may contact us to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Opt out of marketing communications at any time by clicking “unsubscribe” in any email or contacting us directly

10. Children’s Privacy

Our site and products are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately at [email protected].

11. Third-Party Links

Our site may contain links to third-party websites, including our brand partners. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last Updated” date at the top of this page. We encourage you to review this Policy periodically. Continued use of our site after changes constitutes acceptance of the updated Policy.

13. Contact Us

For questions, concerns, or to exercise your privacy rights, contact us at:

• Email: [email protected]
• Website: kineticseats.com/contact

14. Data Opt-Out Request

Use the form below to submit a request to access, correct, or delete your personal information, or to opt out of marketing communications.